Reviews – Boarding Up Ilford

When you’re searching for boarding up Ilford in a hurry, you’re not looking for marketing—you’re looking for reassurance that someone will turn up, secure the property properly, and leave you with the paperwork your insurer is likely to ask for.

This Reviews page explains how we handle feedback, what you should expect from our service, and what we can provide as proof of work (photos, itemised invoices, and a clear work statement). If you need urgent help right now, go straight to emergency boarding up or call 020 4634 8292.

A quick note about reviews (and why you won’t see made-up quotes here)

We don’t publish invented testimonials, “stock” five-star comments, or customer stories that can’t be verified. If you’re stressed after a break-in, vandalism, or storm damage, the last thing you need is vague promises.

Instead, this page focuses on:

  • What customers usually judge us on (speed of make-safe, quality of fixings, how tidy we leave things, clarity of communication)
  • What evidence we can provide to support insurance claims and property management records
  • How to leave feedback and what we do with complaints or issues

If you’d prefer to speak to someone first about your situation, you can also use our contact page or call 020 4634 8292.

What people typically need from us (and what we aim to deliver)

Boarding up is often arranged at short notice—sometimes out of hours—and it’s usually tied to a bigger event: a burglary, a smashed window, or a shopfront hit. The core outcomes most customers want are simple:

  • Make safe the opening and reduce risk of further entry
  • Secure property properly, not just “cover it up”
  • Keep the site weather-resistant where possible
  • Leave things neat and documented for landlords, agents, or insurers

That’s why our technicians focus on correct materials and fixings—typically 18mm exterior-grade plywood for most windows and doors, and 12mm OSB for smaller or lower-risk openings where appropriate. We use anti-tamper fixings where they’re needed, because the whole point is that someone shouldn’t be able to remove the boarding from outside.

To understand methods in more depth, see what is boarding up? and our services.

What you get after the job (useful for insurance and records)

We’re not loss adjusters and we can’t tell you what your insurer will approve—but we can provide the practical documentation insurers and property managers typically request.

Depending on the job, you can ask us for:

  • Time-stamped photos of the damage and the completed boarding
  • An itemised invoice (clear breakdown of labour and materials)
  • A short work statement describing what was done and why (e.g., “board up broken window” after impact damage, or “board up door” after forced entry)

If your call-out is related to a break-in, keep your crime reference number and share it with your insurer early. For more guidance, visit insurance claims support.

How we handle feedback (the process)

We’re a local boarding-up team covering Ilford and the wider IG area (IG1–IG11). Feedback matters, because the jobs are often high-stress and time-sensitive. Here’s how we approach it:

  1. We invite feedback after completion
    If we’ve boarded up a smashed window or arranged a shopfront boarded up, we want to know whether the communication and outcome matched expectations.

  2. We review any issues with the job details
    We’ll look at the photos taken, the fixings used, and the work statement/invoice, so we’re not relying on guesswork.

  3. We put it right where it’s within our control
    If something isn’t secure, isn’t weather-tight enough for the situation, or needs adjustment for access, we’ll discuss options and next steps.

If something feels urgent—e.g., you feel the property still isn’t safe—call 020 4634 8292 straight away rather than waiting.

What “good service” looks like in boarding up (so you know what to look for)

If you’re comparing providers, these are sensible indicators that the job has been done correctly:

  • The boarding is solid and correctly sized (not a loose panel that can be levered off)
  • Fixings are placed and tightened properly without unnecessary damage
  • Any sharp edges are avoided or reduced where practical
  • Entry points are secured so the property can be left unattended
  • You receive clear documentation and can see what was done

If the frame is too damaged for non-destructive methods, we’ll explain the options before proceeding. The priority is always to make safe and secure property, without causing avoidable extra damage.

Typical scenarios customers contact us about

We can’t list “recent jobs” on this page unless specific job notes are provided, but these are common situations where people later leave feedback about the experience:

  • Emergency boarding up after a burglary (door forced, glazing broken)
  • Temporary boarding after an accident/impact (a cracked or smashed window)
  • Out of hours shopfront boarding when commercial glazing is damaged
  • Post-storm boarding where wind or debris has opened up a window or rooflight

If any of these match what’s happened, you may also find these pages helpful:

Where our customers are (Ilford and IG postcodes)

We’re based around Ilford and cover IG1–IG11, including residential streets, flats above shops, and commercial units where access can be tighter and parking/loading needs thought through.

You can see local pages here:

For the full list, visit areas we cover.

FAQs about reviews, proof of work, and what to expect

Do you have reviews I can read before I book?

We understand why you’d ask—especially when you need 24/7 boarding up or a board up service Ilford at short notice. We don’t publish unverified quotes on this page. What we can do is explain our process clearly and provide documentation after the job (photos, invoice, work statement). If you have specific concerns, call 020 4634 8292 and we’ll talk through your situation.

Can you provide photos for my insurer?

Yes. If it’s safe and appropriate, we can take time-stamped photos showing the damage and the completed boarding. This is often helpful for insurance claims support—see insurance claims support.

Will I get a proper receipt or invoice?

Yes. You’ll receive an itemised invoice. This is especially important for landlords, managing agents, and anyone claiming costs back through insurance.

If I’m not happy with something, what should I do?

Contact us as soon as possible with the address and what the issue is. If there’s an immediate security concern (for example, the opening still feels vulnerable), call 020 4634 8292 so we can advise and prioritise appropriately.

Do you guarantee an arrival time?

No. We don’t quote fixed arrival times because traffic, access, and workload vary—especially out of hours. If you call, we’ll give you a realistic ETA and keep communication straightforward. For urgent situations, use emergency boarding up.

Are you insured and are your technicians vetted?

Yes—fully insured, and our technicians are DBS-checked. If you need us to work around vulnerable occupants, schools, or sensitive sites, tell us when you call so we can plan accordingly.

Do you only do residential jobs, or commercial too?

Both. We handle residential, commercial, and vacant property call-outs. For more detail, see:

Can you board up a shopfront tonight?

If you need a shopfront boarded up urgently, call us. We prioritise urgent risks and will confirm a realistic ETA on the phone. Read more about shopfront boarding.

What’s the difference between boarding and a temporary steel door?

Boarding is usually the fastest way to secure broken openings. A temporary steel door can be a better option for medium-term security after a forced entry, especially if the property will be empty. See door boarding in Ilford for options.

Leave feedback or ask a question about a completed job

If we’ve helped you and you want to leave feedback, or you have a question about paperwork, photos, or the work completed, get in touch:

Need help now? Call 020 4634 8292 for immediate assistance.